Fashion World is committed to ensuring customer satisfaction. Please review our refund and exchange policies outlined below:

  • No Cash Refunds: Fashion World operates a strict no-cash refund policy. Refunds are generally not available, but exceptions may apply for cases such as out-of-stock items or manufacturing defects.
  • Exchange Policy: If you would like to exchange a product, please contact us via email at info@ffashionworld.com or call us at +923002899236 with your Order ID. Products may be exchanged within 7 days of purchase, provided they are unused, unaltered, and have the original price label and receipt.
  • Sale Items: Products purchased during sales or promotions are not eligible for exchange, return, or refund.
  • Color Variation: Please note that minor color variations may occur due to different screen displays or lighting. Products cannot be exchanged for color discrepancies.
  • Manufacturing Defects: In cases of manufacturing defects, exchanges or refunds may be issued after confirmation. For online orders, a refund will be processed within 15 working days after the defective product is returned.
  • International Orders: Currently, we do not offer exchanges or refunds for international orders.
  • Beauty and Fragrance Items: Due to health and hygiene reasons, these items are non-returnable and non-exchangeable.
  • Order Cancellations: Fashion World reserves the right to cancel any order due to product unavailability or other reasons. In such cases, customers will be notified via email.
  • Order Enquiries: For order-related queries, please contact us within 15 working days of placing the order. Claims and complaints will only be accepted within 7 days of delivery.
  • Return Process: If you are unsatisfied with a product due to damage, incorrect size, or other valid reasons, please contact us at info@ffashionworld.com within 10 days of delivery. Products must be unused and in their original packaging with labels attached.

For any additional assistance, please reach out to us via email at info@ffashionworld.com or call us at +923002899236